Wirral Council. New Customer Service System soon… BUT… will it be bullied into position?

Wirral In It Together

As a follow-up to our earlier post, here’s a link to a Wirral Council meeting called for this Monday 27th March 2017, where plans will be put forward for the implementation of a new Customer Services management system.

This is known as Access Wirral.

The process has serious implications for both staff and public, some of which are not yet public knowledge.  Wirral In It Together have been advised that the council are planning to ‘trim’ the workforce by approximately 100 full time customer service jobs.  This important figure has yet to be released publicly.  Further, compulsory redundancies have not been ruled out.

With Wirral Council ticking all the boxes for abusive, bullying, “basket case” council – like Herefordshire County before them (see above) – and also being replete with…

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