‘Welcome to the wonderful world of the DWP, David’

scottish unemployed workers' network


Whilst there is mounting trepidation at the prospect of the full roll out of Universal Credit (expected to hit us in Dundee on 8 November), we are already experiencing a rise in the number of cases and inquiries we are fielding at Dundee buroo, and this week was no exception. Many of the cases we dealt with at our stall or on the phone  – eight out of 14-15 – had a familiar ring to them, involving  people who had been refused entitlement to ESA, or who had ESA terminated a  following re-appraisal.

The case of Margaret, an older woman from Stonehaven, was one notable example. David, her nephew, had phoned us on her behalf, and, with no prior experience of the wonderful world of the DWP, was clearly shocked at the way she was being treated. Margaret, who recently lost her husband, suffers from mental health problems. She had…

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